What pilot teams have told us.
We are deliberately in early access. The quotes below are from doctors who piloted MyEMR with our team for several weeks. No marketing names, no inflated numbers.
No "120+ hospitals" claim. No stock photography. A small pilot cohort, hands-on onboarding, honest feedback. If that's what you're looking for, talk to us.
Real doctors. Pilot context.
We piloted MyEMR in our OPD for four weeks. The AI prescription in Kannada is genuinely the first time our senior consultants stopped fighting the keyboard. The queue board is what we always wished for.
I needed something that handled MLC paperwork end-to-end. The audit trail and one-click panchnama in the pilot saved us roughly half a day per medico-legal case. The bed map is the cleanest I've seen.
Pilot us. You get our full team.
One engineer assigned to your hospital for the entire pilot. On WhatsApp, on-site for go-live week.
We import your existing patient records, billing history, OPD/IPD logs at no cost. Validated path from common Indian HMS systems.
Pilot hospitals get preferential terms while their team adapts. Contact us for details.
Two weeks of training in Hindi, English, Tamil, Kannada, Telugu, Marathi or Bengali — whatever your floor speaks.
Pilots get a direct line to our product team. If your specialty needs something specific, it gets priority.
We measure OPD wait times, billing close speed, patient feedback. You see the numbers. We adjust.
What hospital directors actually ask us.
We are in early access. A small number of hospitals are running pilots across OPD, IPD and Pharmacy modules. We are deliberately growing slowly so each pilot gets hands-on onboarding from our team.
The voices that usually don't get quoted.
HMS marketing quotes consultants. We work with the people who use the system the most — front-desk receptionists, ward nurses, pharmacists, billing staff. Their take matters more than ours.
The thing that changed for me was my phone. I used to keep my personal WhatsApp open all day for appointment messages. The IVR took most of that traffic. I leave work at 7 PM and my phone is quiet now.
Bed map is colour-coded — I can see at a glance who needs a vital check, who is post-op, who is for discharge. We were tracking this on a whiteboard before. The handover at shift change is faster because everything is already in the system.
FEFO at the dispense screen is the small change that saved us. I don't have to memorise expiry dates anymore. Last quarter our expiry write-off dropped by almost half — we measured it.
The TPA queries used to take half my day. Now the system pre-attaches the documents and pre-fills the response. I cleared 28 queries last Tuesday — that used to be a week's work.
We had a paper register for the OT diary. Surgeons would call to ask 'is my Tuesday slot free?' five times a day. Now they see the schedule on their phone. The interruptions dropped to almost zero.
Payroll used to take 4 days end-of-month. Attendance from the biometric, leave deductions, statutory cuts — everything was in different sheets. Now it's a one-screen close. PF and ESI uploads happen the same day.
The nursing notes module is the first one I've used that lets me write in Hinglish without it correcting me. The juniors document more because the friction is lower. The doctor's morning round is faster because they actually read what we wrote.
The analyser integration was the part I was sceptical about. Sysmex talked to MyEMR on day one. I don't re-key results anymore. Critical values auto-flag and the consultant gets an SMS — we caught a low platelet count on a Friday evening that we would have missed before.
I run a 22-bed clinic. I don't need an enterprise HMS but I need something honest. MyEMR is the first product where pricing didn't surprise me at renewal and the team picks up the phone when I call. That counts for more than any feature.
The numbers per hospital size.
Each card is a real pilot hospital, anonymised in the cases the customer asked us to. Numbers are observed, not modelled.
Single-doctor clinics see the biggest relative shift because they were doing everything by hand before. The clinic's WhatsApp-based appointment desk migrated to the chatbot inside two weeks.
The IVR-plus-mobile-app combo carried most of the gains. After-hours bookings that didn't exist before became real revenue within month one.
The biggest single win was the AR ageing report — historically buried in Excel, surfaced ₹2.4 crore of TPA receivables the CFO had not been chasing actively.
Multi-branch RLS and the live group-rollup dashboard replaced 5 separate Excel sheets. The CFO told us 'I see the truth on the 1st now, not the 25th'.
Document Wallet became the standout for new mothers — vaccination cards, lab reports, discharge letters all in one place from day one of the baby's life.
The dialysis chain needed per-session charting, machine-side adherence and a consolidated billing for insurance. Multi-branch and the structured prescription flow carried most of it.
All figures from pilot hospitals running MyEMR for 90+ days. Observed deltas, not modelled. Customer names withheld where requested.
The small patterns that move daily life.
Not the headline metrics — the small day-to-day shifts that customers tell us mattered most.
Dictate prescription to assistant. Wait for transcription. Verify. Sign.
Speak in any of 7 languages. System transcribes live. One-tap confirm. Sign.
Personal WhatsApp open all day. Track 40 patient threads in head. Phone rings non-stop 9-11 AM.
Hospital WhatsApp number handles 70% of routine queries. Receptionist's phone goes silent at 7 PM.
Whiteboard at the nurses' station with bed status. Verbal handover at shift change.
Bed map on the screen, colour-coded. Shift handover is a 5-minute scroll, not a 20-minute conversation.
Type 15 sections of discharge summary from scratch. 90 minutes per patient.
All 15 sections pre-filled from chart. Edit, sign. Under 10 minutes per patient.
Read every box's expiry by hand. Hope the older box was in front.
Dispense screen defaults to oldest non-expired batch. Expiry shown in red if within 90 days.
Open EMR. Search for the right document. Download PDF. Attach to email. Send to TPA.
Documents tab on the claim. One-click attach to TPA portal. 5 minutes becomes 30 seconds.
Paper diary. Phone calls from surgeons asking 'is Tuesday free?' five times a day.
Schedule on every surgeon's phone. The diary is a tab, not a binder.
Wait until the 25th of next month for consolidated P&L from three branches.
Open the dashboard on the 1st. Today's group revenue, current AR ageing, branch comparison.
Apply for a pilot conversation.
30-minute call. We walk you through your specialty's flow on a live tenant. No slide decks.